News: Doctor–Patient Relationship: Empathy a key component

An article published by News Medical Life Sciences, state that:

A doctor–patient relationship (DPR) is considered to be the core element in the ethical principles of medicine. DPR is usually developed when a physician tends to a patient’s medical needs via check-up, diagnosis, and treatment in an agreeable manner. Due to the relationship, the doctor owes a responsibility to the patient to proceed toward the ailment or conclude the relationship successfully. In particular, it is essential that primary care physicians develop a satisfactory DPR in order to deliver prime health care to patients.

Fundamentals for Dynamic DPR (Doctor-Patient Relationship)

Several medical reviews have covered ways to form a relationship between a physician and a patient. Some essential features are important for maintaining a healthy DPR are covered in more detail below:

  1. Communication: Good communication skills are essential to establish DPR. Studies have revealed that effective communication between physician and patient has resulted in multiple impacts on various aspects of health consequences such as:
  • improved medical, functional, and emotional condition of patients;
  • better patient compliance with medical treatment;
  • enhanced fulfillment of patient toward healthcare services;
  • lesser risks of medical misconduct.
  1. Doctor empathy: Empathy is vital to ensure the quality of DPR. This enables the physician to understand the symptomatic experiences and needs of individual patients. Studies have suggested that physician empathy improves the therapeutic effect and the patient’s quality of life.
  2. Trust: Trust in doctors allows patients to effectively discuss their health issues. Development of trust enables the patient to comply with the doctor’s guidance, which consequently results in improvement of health.
  3. Informed consent: This is based on the moral and legal arguments of the patient’s autonomy (independence in decision making). In relation to trust, the physician needs to be honest with the patient and his family to provide a genuine assessment of favorable and unfavorable outcome probabilities, along with the suggested therapy.
  4. Professional boundaries: This deals with any behaviour on the part of the doctor that transgresses the limits of the professional relationship, or boundary violations.

With over 450 complaints coming into the NHS every day and communication, and behaviours/attitudes of staff both being in the top 4, building an empathic connection between staff often working under stress and patients or loved ones under stress, emotionally or physically, is crucial. Learn how to recognise crucial emotional data and enhance your ability connect with others on a human level, and optimise reasoned empathy with my thought provoking day workshop: A Journey Through Complaints Using Empathy

See available dates and venues here

For more on optimising and developing natural empathy and understanding unconscious motivations to behaviour:

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